How To Get Vivint Door Lock Back Online?

How to Get Your Vivint Door Lock Back Online

Your Vivint door lock is a convenient way to keep your home secure, but what happens if it goes offline? Don’t worry, you can usually get it back online in a few simple steps.

In this article, we’ll walk you through the process of troubleshooting a Vivint door lock that’s offline. We’ll cover everything from checking the battery level to resetting the lock. So if your Vivint door lock is acting up, read on for help!

Here’s what you’ll need to get started:

• Your Vivint door lock
• Your Vivint phone app
• A Phillips head screwdriver

Step 1: Check the battery level

The first thing you should do is check the battery level of your Vivint door lock. If the battery is low, that could be why the lock is offline. To check the battery level, open the Vivint app and go to the Devices tab. Tap on the Door Lock icon, and then look at the battery level indicator. If the battery level is low, you’ll need to replace the battery.

Step 2: Reset the lock

If the battery level is not the issue, you can try resetting the lock. To do this, open the Vivint app and go to the Devices tab. Tap on the Door Lock icon, and then tap on the Settings gear icon. Scroll down and tap on Reset. The lock will be reset, and you’ll need to re-enter your PIN code.

Step 3: Contact Vivint support

If you’ve tried the steps above and your Vivint door lock is still offline, you can contact Vivint support for help. Vivint support can help you troubleshoot the issue and get your lock back online.

Step	Instructions	Image
1	Press and hold the ‘Menu’ button on the lock for 5 seconds.
2	Select ‘Settings’ from the menu.
3	Select ‘Network’ from the settings menu.
4	Select ‘Wi-Fi’ from the network menu.
5	Enter the Wi-Fi password for your network.
6	Press the ‘Menu’ button to save your settings.

A Vivint Door Lock is a smart lock that can be controlled from your smartphone. It allows you to lock and unlock your door, check the status of your door, and receive alerts if someone tries to break in. Vivint Door Locks are compatible with the Vivint Smart Home system.

What is a Vivint Door Lock?

A Vivint Door Lock is a smart lock that can be controlled from your smartphone. It is a great way to add security to your home and make it more convenient to lock and unlock your door. Vivint Door Locks are available in a variety of styles, so you can find one that fits your home and your needs.

How to Get a Vivint Door Lock Back Online

If your Vivint Door Lock is offline, there are a few things you can check:

• Make sure that your Wi-Fi network is working properly. The Vivint Door Lock connects to your Wi-Fi network, so if your network is down, the lock will not be able to connect. Check your router to make sure that it is turned on and that it is working properly.
• Make sure that your Vivint Door Lock is connected to your Wi-Fi network. You can check this by opening the Vivint app and going to the “Devices” tab. If your Vivint Door Lock is not listed, tap on the “+” button to add it. Once you have added your Vivint Door Lock, tap on it to open the settings. Make sure that the “Wi-Fi Network” setting is set to the correct network.
• Try resetting your Vivint Door Lock. If your Vivint Door Lock is still offline after you have checked the Wi-Fi network and the connection settings, you can try resetting the lock. To reset your Vivint Door Lock, hold down the keypad for 10 seconds. The lock will beep and the lights will flash. Once the lock has been reset, you will need to add it back to the Vivint app.

If you are still having trouble getting your Vivint Door Lock back online, contact Vivint customer support. They will be able to help you troubleshoot the issue and get your lock back online.

A Vivint Door Lock is a great way to add security to your home and make it more convenient to lock and unlock your door. If your Vivint Door Lock is offline, there are a few things you can check to get it back online. If you are still having trouble, contact Vivint customer support.

Additional Resources

• [Vivint Door Lock User Guide](https://www.vivint.com/support/vivint-door-lock-user-guide)
• [Vivint Door Lock FAQ](https://www.vivint.com/support/vivint-door-lock-faq)
• [Vivint Door Lock Technical Support](https://www.vivint.com/support/vivint-door-lock-technical-support)

How To Get Vivint Door Lock Back Online?

Your Vivint Door Lock may become offline for a number of reasons, such as:

• Power outage: If your home loses power, your Vivint Door Lock will also lose power and will be offline.
• Network outage: If your internet connection goes down, your Vivint Door Lock will not be able to communicate with the Vivint servers and will be offline.
• Door lock failure: If there is a problem with your Vivint Door Lock itself, it may become offline.

If your Vivint Door Lock is offline, you can try the following steps to get it back online:

1. Check your power supply. Make sure that your Vivint Door Lock is plugged into an outlet and that the outlet is working. If the outlet is not working, try plugging your Vivint Door Lock into a different outlet.
2. Check your internet connection. Make sure that your internet connection is working and that you are connected to the same network as your Vivint Door Lock. If your internet connection is not working, try restarting your router or modem.
3. Reset your Vivint Door Lock. If your Vivint Door Lock is still offline after checking your power supply and internet connection, you can try resetting it. To reset your Vivint Door Lock, follow these steps:

1. Press and hold the S button on the back of your Vivint Door Lock for 5 seconds.
2. The Vivint Door Lock will beep and the LED light will flash red.
3. Release the S button.
4. The Vivint Door Lock will reboot and will be back online.

If your Vivint Door Lock is still offline after resetting it, you may need to contact Vivint customer support for help.

Troubleshooting Vivint Door Lock Problems

If you are having trouble with your Vivint Door Lock, there are a few things you can check:

• Make sure that your Vivint Door Lock is compatible with your door. Vivint Door Locks are only compatible with certain types of doors. If your door is not compatible with a Vivint Door Lock, you will not be able to install it.
• Make sure that your Vivint Door Lock is installed correctly. Vivint Door Locks must be installed correctly in order to work properly. If your Vivint Door Lock is not installed correctly, it may not be able to lock or unlock your door.
• Try updating the firmware on your Vivint Door Lock. Vivint Door Locks periodically release firmware updates that fix bugs and improve performance. If your Vivint Door Lock is not working properly, you may want to try updating the firmware.
• If you are still having trouble, contact Vivint customer support. Vivint customer support can help you troubleshoot any problems you are having with your Vivint Door Lock.

Tips for Using Your Vivint Door Lock

Here are a few tips for using your Vivint Door Lock:

• Use the Vivint Door Lock app to lock and unlock your door, check the status of your door, and receive alerts. The Vivint Door Lock app is a great way to control your door lock from anywhere. You can use the app to lock and unlock your door, check the status of your door (such as whether it is locked or unlocked), and receive alerts if someone tries to unlock your door.
• Set up guest codes so that you can give people temporary access to your home. You can set up guest codes on your Vivint Door Lock so that you can give people temporary access to your home. Guest codes can be used to lock and unlock your door, as well as to receive alerts if someone tries to unlock your door.
• Use the auto-lock feature to have your door lock automatically after a certain amount of time. The auto-lock feature is a great way to keep your home safe. You can set the auto-lock feature to have your door lock automatically after a certain amount of time, such as 30 seconds or 1 minute.
• Use the geofencing feature to have your door unlock automatically when you arrive home. The geofencing feature is a great way to make your life easier. You can set the geofencing feature to have your door unlock automatically when you arrive home. This means that you don’t have to worry about unlocking your door when you get home.

Vivint Door Locks are a great way to secure your home and make your life easier. By following these tips, you can get the most out of your Vivint Door Lock.

How do I get my Vivint door lock back online?

1. Make sure that your Wi-Fi network is working properly. Check to see if your other devices are connected to the internet and able to access the web. If your Wi-Fi network is down, you will need to troubleshoot the issue before you can reconnect your Vivint door lock.
2. Check the status of your Vivint door lock. You can do this by opening the Vivint app and tapping on the “Door Locks” tab. If your door lock is offline, you will see a red “X” next to its name.
3. Try to reconnect your Vivint door lock. To do this, open the Vivint app and tap on the “Door Locks” tab. Then, tap on the name of your door lock and select the “Reconnect” option.
4. Reset your Vivint door lock. If you are unable to reconnect your door lock, you may need to reset it. To do this, press and hold the reset button on the back of the door lock for 10 seconds. Once the door lock has been reset, you will need to re-add it to your Vivint account.
5. Contact Vivint support for help. If you are still unable to get your Vivint door lock back online, you can contact Vivint support for help.

What if my Vivint door lock is still offline after trying these steps?

If your Vivint door lock is still offline after trying these steps, there may be a problem with the door lock itself. In this case, you will need to contact Vivint support for help.

How do I prevent my Vivint door lock from going offline?

There are a few things you can do to prevent your Vivint door lock from going offline:

• Make sure that your Wi-Fi network is strong and reliable.
• Keep your Vivint door lock’s firmware up to date.
• Avoid placing your Vivint door lock in areas with poor Wi-Fi reception.
• Reset your Vivint door lock every few months to clear its cache and improve performance.

By following these tips, you can help to keep your Vivint door lock online and functioning properly.

In this blog post, we have discussed how to get your Vivint door lock back online. We have covered the following topics:

• What is a Vivint door lock?
• How to troubleshoot a Vivint door lock that is not working
• How to reset a Vivint door lock
• How to update the firmware on your Vivint door lock
• How to connect your Vivint door lock to your Wi-Fi network

We hope that this information has been helpful. If you have any other questions about Vivint door locks, please do not hesitate to contact us.

Here are some key takeaways:

• Vivint door locks are a great way to secure your home.
• If your Vivint door lock is not working, you can troubleshoot the issue by following the steps in this blog post.
• You can reset your Vivint door lock by following the steps in this blog post.
• You can update the firmware on your Vivint door lock by following the steps in this blog post.
• You can connect your Vivint door lock to your Wi-Fi network by following the steps in this blog post.