How To Report Missing Item Walmart Pickup?

How to Report a Missing Item from Walmart Pickup

Walmart Pickup is a convenient way to get your groceries and other items without having to leave your car. But what happens if you get home and realize that one of your items is missing? Don’t worry, you can report a missing item to Walmart Pickup and they will help you get it resolved.

In this article, we will walk you through the steps on how to report a missing item from Walmart Pickup. We will also provide some tips on how to avoid missing items in the future.

So if you’re ever missing an item from your Walmart Pickup order, don’t hesitate to report it. With a little bit of effort, you can get your missing item replaced or refunded.

Step	Action	Explanation
1	Go to the Walmart Pickup website	You can do this by clicking on the link below or by typing it into your browser’s address bar.
2	Log in to your account	If you don’t have an account, you can create one for free.
3	Click on the “My Orders” tab	This will show you a list of all of your recent orders.
4	Click on the “Details” link for the order that you want to report a missing item for	This will show you more information about the order, including the items that were ordered and their status.
5	Click on the “Report a Problem” link	This will open a form where you can provide information about the missing item.
6	Fill out the form and click on the “Submit” button	Walmart will review your request and will contact you if they need more information.

How to Report a Missing Item from Walmart Pickup

If you have recently picked up an item from Walmart and you find that it is missing, you can report the missing item to Walmart customer service.

Step 1: Check Your Order Status

The first step is to check your order status to make sure that the item was actually shipped to you. You can do this by logging into your Walmart account and going to the “My Orders” page. If the item is not listed as shipped, you can contact Walmart customer service to inquire about the status of your order.

Step 2: Contact Walmart Customer Service

If the item is listed as shipped, you can contact Walmart customer service to report the missing item. You can do this by calling 1-800-WALMART or by chatting with a representative online. When you contact Walmart customer service, be sure to have the following information available:

• Your order number
• The date of your order
• The name of the item that is missing
• The store where you picked up the item

Walmart customer service will review your case and will either send you a replacement item or issue you a refund.

If you have recently picked up an item from Walmart and you find that it is missing, you can report the missing item to Walmart customer service. By following the steps outlined above, you can quickly and easily resolve the issue.

Additional Tips

• If you are unable to resolve the issue with Walmart customer service, you can file a complaint with the Better Business Bureau.
• You can also file a claim with your credit card company if you paid for the item with a credit card.
• If you are a Walmart Plus member, you may be eligible for a refund or replacement item if your item is missing.

Related Articles

• [How to Return an Item to Walmart](https://www.thebalancesmb.com/how-to-return-an-item-to-walmart-4178871)
• [How to Cancel an Order from Walmart](https://www.thebalancesmb.com/how-to-cancel-an-order-from-walmart-4178869)
• [How to Get a Refund from Walmart](https://www.thebalancesmb.com/how-to-get-a-refund-from-walmart-4178868)

Step 3: Provide Proof of Purchase

When you report a missing item, you will need to provide proof of purchase. This can be in the form of a receipt, credit card statement, or shipping confirmation. If you do not have a receipt, you may be able to provide other proof of purchase, such as a packing slip or a photo of the item.

If you are unable to provide proof of purchase, Walmart may still be able to help you, but they may not be able to replace the item or refund your money.

Step 4: Follow Up on Your Claim

Once you have submitted your claim, you will need to follow up to make sure that it is processed correctly. You can do this by calling Walmart customer service or by checking the status of your claim online.

If you have not received a response from Walmart within a reasonable amount of time, you can contact them again to check on the status of your claim.

Reporting a missing item from Walmart pickup can be a hassle, but it is important to do so if you want to get your money back or replace the item. By following these steps, you can make the process as smooth as possible.

How do I report a missing item from Walmart Pickup?

1. Go to the Walmart Pickup website or app and sign in to your account.
2. Click on the “Orders” tab and select the order that you think is missing.
3. Click on the “Report an Issue” button and select the “Missing Item” option.
4. Enter the details of the missing item, including the product name, quantity, and price.
5. Click on the “Submit” button.

Walmart will investigate your claim and will contact you if they need more information. If your claim is approved, you will receive a refund for the missing item.

What if I don’t have a Walmart Pickup account?

If you don’t have a Walmart Pickup account, you can still report a missing item by calling Walmart customer service at 1-800-WALMART. You will need to provide the following information:

• Your name
• Your phone number
• The order number
• The date of the order
• The store where you picked up the order
• The details of the missing item

Walmart will investigate your claim and will contact you if they need more information. If your claim is approved, you will receive a refund for the missing item.

What if I’m not sure if an item is missing?

If you’re not sure if an item is missing, you can check your Walmart Pickup order status online or by calling Walmart customer service. You can also check the store’s inventory to see if the item is in stock.

If you’re still not sure if an item is missing, you can report it to Walmart and they will investigate your claim.

How long does it take for Walmart to investigate a missing item claim?

Walmart will typically investigate a missing item claim within 24 hours. However, the investigation process may take longer if the item is out of stock or if there is a problem with your account.

What if my claim is denied?

If your claim is denied, you can appeal the decision by calling Walmart customer service. You will need to provide the following information:

• Your name
• Your phone number
• The order number
• The date of the order
• The store where you picked up the order
• The details of the missing item
• The reason why your claim was denied

Walmart will review your appeal and will contact you if they need more information. If your appeal is approved, you will receive a refund for the missing item.

What can I do if I’m not satisfied with Walmart’s response to my missing item claim?

If you’re not satisfied with Walmart’s response to your missing item claim, you can file a complaint with the Better Business Bureau (BBB). The BBB is a non-profit organization that helps consumers resolve disputes with businesses.

You can file a complaint with the BBB online or by calling 1-800-555-1212. You will need to provide the following information:

• Your name
• Your address
• Your phone number
• The name of the business
• The date of your complaint
• The details of your complaint

The BBB will investigate your complaint and will contact you if they need more information. If the BBB is able to resolve your complaint, they will contact the business and ask them to take action. If the business does not take action, the BBB will post your complaint on their website.

there are a few simple steps you can take to report a missing item from Walmart Pickup. First, check your order status online or through the Walmart app. If your item is listed as “delivered” but you have not received it, you can contact Walmart customer service to file a claim. You will need to provide the order number, your name, and contact information. Walmart will then investigate the matter and either send you a replacement item or refund your money.

It is important to note that Walmart Pickup is not responsible for items that are lost or stolen after they have been delivered. If you believe that your item was stolen, you should file a police report.

By following these steps, you can help ensure that you get the missing item from Walmart Pickup or a refund for your purchase.